FAQ's

 Frequently Asked Questions (FAQ) – Skinvera.store

Kya Skinvera.store Pakistan me delivery karta hai?

Ji haan, Skinvera.store sirf Pakistan ke andar tamam shehron me delivery provide karta hai.

 Delivery kitne din me hoti hai?

Orders aam tor par 5–7 working days ke andar deliver ho jate hain.
Remote areas me thori delay ho sakti hai.

 Kya Cash on Delivery (COD) available hai?

Ji haan, Cash on Delivery (COD) Pakistan ke liye available hai.
Payment parcel receive karte waqt courier ko di jati hai.

 Order place karne ke baad kaise confirm hota hai?

Order place karne ke baad:

  • SMS / WhatsApp confirmation

  • ya email ke zariye confirm kiya jata hai

 Kya products original aur safe hain?

Ji haan, Skinvera.store par available tamam products 100% original aur quality-checked hote hain.
Sensitive skin walay users ko pehle patch test karne ka mashwara diya jata hai.

 Agar product damaged ya wrong aaye to kya karein?

Agar aap ko:

  • damaged product

  • ya wrong product receive ho

to 48 hours ke andar unboxing video ke sath contact karein:

support@skin-vera.store
 WhatsApp
 Facebook

 Kya used product return ho sakta hai?

Nahi, used ya opened products return ya refund ke liye eligible nahi hote.

 Skin reaction hone par refund milega?

Har skin type different hoti hai, is liye skin reaction par refund allow nahi hota.
Use se pehle patch test zaroor karein.

 Refund kitne din me milta hai?

Refund approval ke baad 7–10 working days me process hota hai.
COD orders me refund bank transfer ya wallet ke zariye diya jata hai.

 Aap se contact ka best tareeqa kya hai?

Aap hum se contact kar sakte hain:

Email: support@skin-vera.store
WhatsApp: (apna number yahan add karein)
Facebook: (apni Facebook page link yahan add karein)